Available for opportunities
IT & Cybersecurity Professional

Shakil
Mondol

Transitioning into cybersecurity, cloud infrastructure, and systems engineering. I learn by building — currently running a production-grade homelab on Proxmox with pfSense, Kali Linux, and a full self-hosted service stack.

About

Background & Goals

I'm a results-driven professional with experience in case management, client relations, and operations — now making a deliberate transition into IT, cybersecurity, and cloud engineering.

I don't just study concepts — I build real infrastructure. My homelab runs enterprise-grade tools like Proxmox, pfSense, and Kali Linux on repurposed hardware, with every step documented publicly on GitHub.

My background in managing sensitive legal information, resolving complex client issues, and working under compliance requirements gives me a foundation that translates directly into security-minded IT operations.

Currently studying for CompTIA A+ while building hands-on experience with networking, virtualization, containerization, and penetration testing fundamentals.

3+
Days building homelab
10+
Services self-hosted
63
GitHub repo cloners
64GB
RAM in homelab server
Skills

Technical Capabilities

Infrastructure
Proxmox VE Docker Linux Ubuntu Server VMware ESXi Terraform
Networking & Security
pfSense DNS / DHCP Firewall Rules VPN (WireGuard) Nginx VLANs
Cybersecurity
Kali Linux Nmap Wireshark Metasploit Burp Suite SIEM / Wazuh
Self-Hosted Services
Jellyfin Nextcloud Portainer Pi-hole Nginx Proxy Manager Uptime Kuma
Development & Tools
Git / GitHub Bash Scripting Python SQL HTML / CSS VS Code
Professional Skills
Technical Documentation Troubleshooting Client Relations Compliance Problem Solving

Green = actively using    □ = in progress / learning

Projects

Featured Work

Homelab Infrastructure & Cloud Sandbox

A production-grade home lab built on a repurposed MSI gaming laptop running Proxmox VE. Designed as a full learning environment for virtualization, networking, cybersecurity, and self-hosted services. Every step — including failures and fixes — is documented publicly.

Proxmox VE 9.2.2 pfSense CE 2.7.2 Docker Kali Linux Ubuntu Server Nginx Proxy Manager
Experience

Work History

2020 — Present
Case Opening Specialist
RecordTrak, A Magna Legal Services Company
Processed and managed incoming legal orders with strict compliance to timeframes and quality standards. Handled sensitive legal documentation and maintained communication with law firms and team members. Managed inventory records, invoices, subpoenas, and resolved billing discrepancies — developing strong attention to detail and process-driven thinking applicable to IT operations and security compliance.
2019
Customer Services Representative
BNY Mellon
Resolved complex client issues regarding HSA accounts. Provided technical assistance and product knowledge in a high-volume financial services environment. Developed strong problem resolution and client communication skills.
2019
B2B Collections Agent
WillScot
Managed a large portfolio of customer accounts. Resolved invoicing disputes and reconciled discrepancies. Required analytical thinking, attention to detail, and systematic follow-through — skills that transfer directly to IT troubleshooting.
2017 — 2019
Customer Service Representative
Bloomsburg Area YMCA
Managed client relationships, maintained organizational databases, and created promotional strategies. Mentored new associates and handled a wide variety of administrative tasks efficiently.
Certifications

Credentials & Learning Path

📚
CompTIA A+
In Progress
🌐
CompTIA Network+
Planned
🔒
CompTIA Security+
Planned
☁️
AWS Cloud Practitioner
Planned
⚔️
eJPT / BTL1
Planned
🎯
OSCP
Long Term
Contact

Get In Touch

I'm actively building toward a career in IT, cybersecurity, and cloud engineering. Open to entry-level roles, internships, and opportunities to contribute while I continue learning.

The best way to see what I'm capable of is to browse my GitHub — every problem I've hit and solved is documented there in real time.